Privacy Policy pluang77 — Malaysia Casino User Data Protection

Pluang77 collects personal information through several means depending on how you interact with our platform. Generally, the information we collect falls into three main categories:

Information you provide directly: This includes your full name, national identity card number (MyKad) or passport, date of birth, email address, phone number, and residential address during the registration and KYC verification process. For payment processing, we collect details of the payment method you use.

Information collected automatically: When you use the pluang77 platform, our systems automatically record technical information such as your IP address, browser type and version, device type, operating system, access date and time, and pages visited. This information is used for security purposes and to improve your user experience.

Information from authorised third parties: In certain cases, such as identity verification through authorised third-party services, we may receive additional information to confirm your identity. This is part of the industry-standard KYC process.

Every piece of information collected by pluang77 is used for clear and legitimate purposes. Below are the main ways we use your personal data:

• Account Management: Creating and managing your account, verifying your identity and processing financial transactions securely.
• Legal Compliance: Meeting legal obligations related to anti-money laundering (AML), age verification and other reporting requirements under applicable law.
• Platform Security: Detecting and preventing fraud, unauthorised access, system abuse and other unlawful activities.
• Customer Support: Responding to enquiries and complaints, resolving technical issues and ensuring a positive user experience.
• Service Improvement: Analysing aggregate (non-individual) usage patterns to improve the platform's interface, performance and game collection.
• Service Communications: Sending important notices regarding your account, policy changes, security updates and relevant promotional offers (with your consent).

Pluang77 will not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first.

Pluang77 does not sell your personal data. However, in the following limited situations, we may share information with other parties:

• Service Providers: Third parties that assist us in platform operations, such as payment processors, KYC service providers and cloud infrastructure providers. They are bound by strict confidentiality agreements and may only use data for specified purposes.
• Authorities: Where required by law, court order, or a legitimate regulatory authority, pluang77 will comply with lawful disclosure requests while endeavouring to protect your privacy rights to the fullest extent permitted.
• Rights Protection: To protect the rights, property, or safety of pluang77, our users, or the public in situations where it is required and permitted by law.

In all of the above sharing situations, we ensure that only the minimum necessary information is shared, and all receiving parties are bound by equivalent confidentiality obligations.

Pluang77 continuously invests in security infrastructure to ensure your personal data is protected at all times. Key security measures we have implemented include:

• Data encryption in transit using 256-bit TLS/SSL protocols.
• Encryption of stored data (data at rest) using industry standards.
• Strict role-based access controls — only staff who require access to specific data are permitted to do so.
• 24/7 security monitoring with a real-time threat detection system.
• Regular independent security audits to ensure our systems remain secure and up to date.
• A comprehensive incident response plan in the event of a security breach.

While we take every reasonable step to protect your data, no system can be guaranteed 100% secure. You also play an important role in your account's security by keeping your password confidential and using a strong password.

The pluang77 platform uses cookies and similar technologies to enhance your user experience and ensure session security. The cookies we use fall into several categories:

• Essential Cookies: Required for core platform operations such as login session management and security. These cookies cannot be disabled.
• Preference Cookies: Saving your personal settings such as language preferences and display settings for a seamless return experience.
• Analytics Cookies: Helping us understand how users interact with the platform in aggregate for improvement purposes. This data does not identify you individually.

You can manage your cookie settings through your browser. However, disabling essential cookies may affect the core functionality of the pluang77 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and this Privacy Policy, you have the following rights regarding your personal data held by pluang77:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete information.
• Right to Erasure: Request deletion of your data under certain circumstances, subject to legal requirements for retaining specific records.
• Right to Object: Object to the processing of your data for specific purposes.
• Right to Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us via live chat or by email at [email protected]. We will verify your identity before processing your request and aim to respond within 14 working days.

Pluang77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes occur, we will notify you via:

• Prominent notice on the pluang77 platform homepage.
• Email notification to your registered address for material changes.

The "Last Updated" date at the top of this document will be updated whenever changes are made. Your continued use of the pluang77 platform after changes take effect will be deemed as your acceptance of the updated Privacy Policy.